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FAQs

How do I pay my bill?

We offer a variety of ways to pay your bill:

Direct Debit

Download a Direct Debit Form from our 'Downloads' page and fax it to us to setup an automatic debit from either a bank account or credit card.

Credit or Debit Card online payments

Pay by credit or debit card online, 24/7. Just click on 'Pay My Bill'. Enter your email address and a receipt will be sent for your records.

Direct Deposit

Westpac Banking Corporation BSB : 03 0104 Account No: 0305116-00
Please ensure you use your account number as the reference number so we can track your payment. Westpac

Please present your payment slip at any Westpac branch where cash, cheque or credit card will be accepted using the bar code.

Mail

Detach the payment slip from the bottom of the bill and return it together with your cheque made out to 'Telcoinabox NZ Limited' (our payment processing service) to Telcoinabox PO Box 24290, Manners Central, Wellington 6142.

What networks do you use?

We are not tied to any particular networks, instead we seek the best value with reliability for any given product. Our main network partners are Telecom and TelstraClear.